SMS Terms of Service
Effective Date: July 14, 2026
These SMS Terms of Service (“SMS Terms”) govern your participation in the Spotlight Xperience LLC (“Spotlight Xperience,” “we,” “our,” or “us”) text messaging program.
By providing your mobile phone number and opting in to receive SMS messages from Spotlight Xperience, you agree to these SMS Terms.
1. Program Description
Spotlight Xperience offers an SMS messaging program to provide timely communications related to our services, events, and customer support.
Messages may include:
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Appointment confirmations
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Appointment reminders
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Proposal follow-ups
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Event updates
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Customer support messages
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Delivery notifications for AI-generated content
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AI Executive Headshots
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AI Trading Cards
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AI Sketches
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Digital photo galleries
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Download links
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Event instructions
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Promotional offers (only where you have provided consent)
2. Opting In
You may opt in to receive SMS messages by:
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Completing a website form and providing consent
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Requesting a proposal through our website
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Registering for an event
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Participating in a Spotlight Xperience activation
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Completing an event lead capture form
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Checking an SMS consent box
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Providing written or electronic consent
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Otherwise expressly requesting SMS communications from Spotlight Xperience
Providing your phone number alone does not automatically enroll you in promotional SMS messages unless you have also provided the required consent.
3. Event Communications
When Spotlight Xperience provides services for an event organizer, sponsor, exhibitor, venue, or other client, you may voluntarily provide your mobile phone number to receive event-related communications.
Depending on the experience, these messages may include:
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AI-generated images
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AI Executive Headshots
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AI Trading Cards
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AI Sketches
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Event photo galleries
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QR code download links
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Customer support
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Event reminders
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Requested follow-up information
If the event is conducted on behalf of one of our clients, your information may also be shared with that client for purposes disclosed at the time your information is collected.
4. Promotional Messages
If you separately opt in, Spotlight Xperience may occasionally send promotional messages regarding:
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New experiences
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Product announcements
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Special offers
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Event technology updates
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Industry news
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Educational content
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Company announcements
Your participation in one of our experiences does not automatically subscribe you to promotional marketing messages.
5. Message Frequency
Message frequency varies depending on your interaction with Spotlight Xperience.
Generally, subscribers should expect to receive up to three (3) promotional messages per month, although additional service-related messages may be sent when necessary to support your event, appointment, or requested services.
6. Message & Data Rates
Message and data rates may apply according to your wireless carrier’s messaging and data plan.
Please contact your wireless carrier for pricing details.
7. Opting Out
You may stop receiving SMS messages at any time.
To unsubscribe, simply reply:
STOP
After you reply STOP, you will receive a one-time confirmation message.
Unless you opt in again, you will no longer receive SMS communications from Spotlight Xperience, except where necessary to complete an existing service request or where otherwise permitted by law.
8. Rejoining the Program
You may rejoin the SMS program at any time by:
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Completing a new opt-in form
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Providing new consent
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Registering for another event
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Contacting Spotlight Xperience directly
9. Help & Support
For assistance, reply:
HELP
or contact us directly:
Spotlight Xperience LLC
Phone: (404) 476-7183
Email: info@spotlightxperience.com
Website: https://www.spotlightxperience.com
10. Mobile Messaging Privacy
Protecting your privacy is important to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared only with subcontractors and service providers that assist Spotlight Xperience in operating our business, including:
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SMS delivery providers
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Customer support providers
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Website hosting providers
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Payment processors
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Cloud service providers
These providers may access information solely to perform services on our behalf and are contractually or legally required to safeguard that information.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.
11. Wireless Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery may be affected by:
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Carrier availability
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Network conditions
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Device compatibility
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Geographic location
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Technical interruptions
12. Eligibility
You must be at least 18 years of age, or have the permission of a parent or legal guardian where permitted by applicable law, to participate in our SMS program.
By enrolling, you represent that you are the authorized user of the mobile number provided.
13. Changes to These SMS Terms
Spotlight Xperience may update these SMS Terms from time to time to reflect changes in our services, technology, or legal requirements.
Updated versions will be posted on this page with a revised Effective Date.
Your continued participation in the SMS program after changes are posted constitutes acceptance of the revised SMS Terms.
14. Related Policies
Your participation in the Spotlight Xperience SMS program is also governed by our:
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Privacy Policy
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Terms & Conditions
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Cookie Policy
We encourage you to review these documents to better understand how we collect, use, and protect your information.
15. Contact Us
If you have questions regarding these SMS Terms of Service, please contact us:
Spotlight Xperience LLC
730 Peachtree Street NE, Suite #570
Atlanta, Georgia 30308
Phone: (404) 476-7183
Email: info@spotlightxperience.com
Website: https://www.spotlightxperience.com
To learn more about this, check out our article “Creating a Privacy Policy”.
To learn more about our Terms & Conditions CLICK HERE
